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Legal terms before you open an account

rezeki88 keeps its terms, privacy notice, cookie rules and account conditions on this Legal page so you can read the commitments before you join.

Terms you acceptPrivacy choicesCookie settingsLocal law applies

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How our Legal policy applies

rezeki88 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Legal page explains the rules that sit behind your account, wallet records, identity checks, privacy choices, cookies and contact rights. It does not replace local law, and it does not create access where local law does not permit it. When you open or use an

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account, you agree to the terms shown at that time, including any later changes we publish on this page. Payment names such as Touch 'n Go, GrabPay, Boost dan FPX may appear in records because they help link wallet activity to your account history. We keep
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those records to handle queries, prevent misuse, meet audit needs and respond to lawful requests. If a rule, region setting or eligibility check affects you, we will apply it based on the account data available to us and the legal requirements that govern the request.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Reach us about Legal matters

Legal questions need a clear route, not a generic reply. Use the channel that matches your request, and include your account name, contact email and a short description of the clause, data record or access concern. We may ask for extra verification before discussing account data, because Legal requests often involve identity, wallet history or changes to personal details.

Team online

Live chat for clause queries

Use live chat when you need a quick pointer to the clause that applies to account access, wallet records or cookie choices. Our team can direct you to the relevant Legal wording before you continue.

Email for data requests

Send email when your Legal matter involves personal data, correction requests or account records. Include the account name and the exact change you want us to assess so the privacy team can respond clearly.

Account centre records

Your account centre helps us confirm which terms, wallet entries and device sessions relate to you. If you raise a Legal concern, keep screenshots and timestamps ready for faster checking.

DATA CARE

Data, cookies and account security

Our Legal process connects privacy, cookies, security and retention into one account record. We collect only what we need to run the account, verify wallet activity, respond to lawful requests and handle…

Data we collect

We collect account details, login records, device signals, wallet references and support messages when they relate to your account. The Legal reason is to manage access, prevent misuse and answer account-specific requests.

Cookie use

Cookies help remember session status, language choice and basic site settings. You can adjust browser settings, but some account functions may need cookies so terms acceptance and security checks remain tied to you.

Account security

Security checks may include password checks, device matching and extra questions when your request involves personal data or wallet history. These steps protect your Legal rights as well as the account record.

Record retention

We keep Legal, account and wallet records only for the period needed for account handling, dispute assessment, audit needs or lawful requests. When retention is no longer needed, records are removed or anonymised.

Change requests

You can ask us to correct inaccurate personal details or check whether a record still needs to be held. We may need identity proof before making changes that affect account access.

Who responds

Legal and privacy requests are routed to staff who handle account terms, data checks and record retention. Support may collect the first message, but sensitive answers require verification before release.

Legal questions before account access

Read these answers before you open an account or raise a policy request. They explain how the Legal page connects to your terms, data rights, cookie choices, wallet records and eligibility. If your concern depends on account history, contact us with the relevant dates, channel used and any screenshots you still have.

You accept the terms displayed during account creation and any updated wording published on this Legal page. Those terms cover account access, privacy, cookies, wallet records and conduct, subject to local law.

We use personal data to manage your account, verify identity, protect access, process wallet records and answer your requests. We do not use account data outside the purposes described in our Legal and privacy wording.

Yes. Contact us with the exact detail you believe is inaccurate and provide verification if requested. We will assess the record, update it where appropriate, or explain why a change cannot be made.

Cookies can record session status, language preference and terms acceptance. If you restrict cookies, some account actions may need extra checks because we must confirm that Legal choices are linked to your account.

Access and eligibility may depend on local law, account checks and regional settings. We provide access only where local law permits, and we may restrict features if a legal requirement applies.

Wallet records may include references for Touch 'n Go, GrabPay, Boost dan FPX, transaction time, account name and status. We keep them for account handling, audit needs, dispute assessment and lawful requests.

Start with live chat for a clause question or email for data, access and correction requests. Include your account name, contact email and the Legal issue so we can route it properly.

Legal terms before you open an account

Reach us about Legal matters

Live chat for clause queries

Email for data requests

Account centre records

Data, cookies and account security

Data we collect

Cookie use

Account security

Record retention

Change requests

Who responds

Legal questions before account access

01 What terms do I accept when I open an account?

02 How do you use my personal data?

03 Can I ask to correct my account details?

04 How do cookies affect my Legal choices?

05 Can access change by location in Malaysia?

06 What records are kept for payments?

07 Who should I contact about a Legal concern?

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